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January President's Communication

I hope the 2010 year is off to a great start for everyone! Mine started off with a bang. No joke! Last week Wednesday on my way into work, I was rear ended on the highway. And yes, I was in the far passing lane and obstructing traffic during the morning rush hour. As I think back on the happenings of that morning, I'm amazed at how much the brain had to process through, one item at a time. It went something like this . . . my head hurts, need to find a pen and paper, don't get out of the car, where are my glasses (they'd gone flying off my face), find the cell phone, dial 991, oops, 911 (hands were shaking), call my husband, call work . . . and so it went, one course of action at a time. As luck would have it, I had a doctor's appointment that morning. Once she was informed of the accident and that my head was hurting, it was decided I should have a CAT scan. You'll all be happy to know that my radiographs came back normal. Of course, the question is: what is one's definition of normal?!

As we all know, the world's attention is focused on Haiti and the life changing events which have occurred to the indigenous population, as well as other nationalities working or living in the area. I've been watching the news, as I'm sure you all have. In my city, couples who are in the adoption process are asking for help to determine if their adoptive children are still alive and to hasten the adoption proceedings. For those of you who remember Wilney Audain, who spoke at EFAM last year as well as PEC several years ago, we've been in contact with him and learned last week that his birth mother and family are alive and well.

Here's an IAAP fact you may not know. Did you know that IAAP averages 110 new members every week? That's 5,720 new members for the 2009-10 fiscal year, should this rate of new member influx continue!

While it is normal to experience attrition each year, this is one normal that we should no longer accept. Instead, we need to create a new normal; one that looks at who is not renewing and then why. Are they short term members (five years or less), or are they long term members? The whys mostly will cover a spectrum of responses, but most certainly there will be a common denominator. We have just entered the 2010 year. A year that will continue to experience economic issues and corporate changes; a year that is far different from 2000 and definitely different than 1990. Have our meetings and operations changed to keep up with the times?

Twenty years ago, I used to leave work early to drive to Chicago to attend a chapter meeting. Back then, getting time off was not an issue in an office of 15-20 admins and my workload was focused on one job. Today, I work in an office that has been reduced to two admins. My workload is such that I need to know how to do everything in order to meet the demands of the staff. Today, I no longer have the luxury of time to attend as many outside functions or activities, or to travel to Chicago and back in one night. Like many of you, I now look for the value in the program or activity that is being offered.

I challenge you to create a new "normal" in your chapter and division meetings. A new normal that will not only attract members to join, but also engage them for the long-term as members. A new normal that will grow the chapter, division and association as a whole. A new normal that will retain our current members while still bringing in those 110 new members every week!

Have you seen the Power of Commitment pin that the 2010 EFAM Host Committee is selling? OMG!! They look fabulous and I'm so excited that everyone has the opportunity to purchase one should they wish. Unlike years past, this pin is not just for Administrative Professionals Week but is a pin for all seasons. It can be purchased by chapters to recognize members for reaching certain milestones such as recruiting new members, obtaining certification or recertifying, or any other reason you can think of. Members can proudly wear it to show their commitment to IAAP.

Click on the link below and it will take you to the 2010 Host Committee Store for online ordering.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=220528804338&ssPageName=STRK:MESE:IT

There is still time to submit an entry in the 2010 Avery Great Results Chapter and Division Achievement Awards Program. The deadline submission for applications is February 1, 2010. The application form for chapters is located here, and the form for divisions is here. Please contact Amy House (ahouse@iaap-hq.org) if you have any questions or need additional information.

Here's to a fantastic 2010 to all… Thank you for using the power of your commitment to IAAP to help our association grow and thrive this year and beyond!



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Tiffany Escott February 01, 2010 4:23 pm
Susan,
It is a blessing to hear that you are okay after your car accident. That really wasn't a great way to start the year off, however you are still here and that's a blessing. I am the 1st Vice President for Education and Programs of the APC Chapter. We have learned that through the surveys that we give out at the end of our meetings, allow us to stay connected with our members about their concerns and some of the things that they would like to see change as well as what they like about our programs and meetings. We have found this very helpful and we strive to ensure that all of our members learn something and enjoy the meetings. Yes we have lost some members as well as gained. And alot of it is due to finance and job constraints as far as having the time. Several members have had additional job functions added just like you have. Our President and CEO of the company is a strong supporter of our organization and is encouraging managers to support and pay for their admins to be involved as well as allow time to attend the meetings. I am happy to be a part of the IAAP and I encourage others to remain members, this is our Avenue for growth, networking and helping to create a difference for Administrative Professionals.
Judith Yannarelli January 29, 2010 8:42 am
Susan - I enjoy reading your monthly blog with its sense of humor and down home, this-is-real-life philosophy. This month you shared the changes in your job scope. So many admins and members can relate and challenging them to find the new "normal" is unique and offers a new opportunity..
As for the Power of Commitment pin, I received mine and it's awesome. It's a beautiful reflection of your theme and supports the 2010 EFAM at the same time. Many chapter leaders are purchasing the pin in quantities to give to members as thanks for a job well done, so it's serving a dual purpose.
I'm happy to report that to date eleven chapters in the Northeast District submitted a 2010 Avery Great Results Chapter and Division Achievement Awards application - 9% of the present grant total. We'll all be anxious to read the final total submission and then hear the winners announced.
Looking forward to your next blog.
Sherry Tyler January 27, 2010 3:44 pm
Our chapter has gone to great lengths to provide worthwhile programs each month, and we have gained new members. However, just today I learned that we have lost five members over the past year. I was wondering the "why" of it and, not actually knowing the reality right now, have decided that it is most likely related to the economy. Many businesses are not paying professional dues of any kind, and those members affected may not be able to pay their own. I'm one of the lucky ones, but I'm sure there are many out there who feel they don't have a choice but to drop their memberships until better times come along. I know we will all be glad when that time happens.
Carolyn Rufus January 26, 2010 10:08 pm
Susan,
I hope you're recovering well from your car accident. I'm so glad you gave a report on Wilney Audain, it's really good news to know that his family in Haiti survived the horrific earthquake. I attended a couple of sessions with Wilney at EFAM and left both sessions enriched by the experience. Do we have any IAAP chapters or Associates in Haiti?
I agree with your comments about creating a new "normal". This is one of my great sayings as my body and other things around me change with time. I'm oftentimes creating a new "normal" in my personal and professional life and believe I have to do the same for my chapter. What worked last year may not necessarily work this year because of cutbacks, new technology or other trends.
Carolyn Rufus CPS
Debra Pohl January 21, 2010 12:16 pm
There are several families in the Evansville, Indiana area that are in the process of adopting children from Haiti as well. Brad Ellsworth, 8th District Congressional Representative, and his staff worked to speed up the adoption process and having the children flown from Haiti to the United States. Several of the families have been reunited with their adoptive children, but there are still some families waiting for the children to arrive in the States. I would suggest that if there are any IAAP member's that are in the process of adopting children from Haiti to contact their State or National Representative to see if they are able to help in the way that Brad Ellsworth has for many of his constituents in the Southwestern portion of Indiana.
Mary French January 21, 2010 9:44 am
Susan,
I hope your are feeling well after your ordeal. You are so right in saying that twenty years ago we had the luxury of time to do things to promote and take part in the association. Given downsizing in most companies it seems to be ever difficult to get time off to speak to students and promote the Association. As the only Admin in my department I do have the support of my manager to take time off. However, that means that the work that is required of me gets left behind and I feel guilty about not getting it completed on time.
I also agree with your comments about creating a new "normal" for chapter meetings. Since joining the association I have served on various committees and have been President at both the Chapter and Division level. My focus when President was to promote retention more so than increasing the number of members eventhough this was the method of deciding who received the distinguished President award which I received both at the Chapter and Division level. I still think that retention and mentoring of new members to encourage them to step up to the plate and become part of the executive is very important.
Thank you for your commitment to IAAP.
Mary French CAP
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